Privacy Policy

Tool Repairs Orange

Tool Repairs Orange (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and engage with our services.


1. Collection of Personal Information

We may collect personal information in the following ways:

  • When you contact us via phone, email, or our website.

  • When you book a repair service or request a quote.

  • When you subscribe to our newsletter or marketing communications.

  • When you provide feedback or reviews.

The types of personal information we may collect include your name, phone number, email address, physical address, and any other details required to provide our services.


2. Use of Personal Information

We use the collected information to:

  • Provide and manage our repair services.

  • Respond to inquiries and customer support requests.

  • Process payments and issue invoices.

  • Improve our website, services, and customer experience.

  • Send updates, promotions, or service-related communications (you can opt out at any time).


3. Disclosure of Personal Information

We do not sell, rent, or trade personal information. However, we may disclose your details in the following cases:

  • To service providers assisting in our operations (e.g., payment processors, IT support).

  • When required by law or legal proceedings.

  • If necessary to protect our rights, property, or safety.


4. Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.


5. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience. Cookies help us analyse website traffic and improve functionality. You can manage cookie preferences in your browser settings.


6. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies.


7. Access and Correction of Personal Information

You have the right to access, update, or request the removal of your personal information. To do so, please contact us using the details below.


8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.


9. Contact Us

For any questions or requests regarding your privacy, please contact us:

Tool Repairs Orange
Address: 18 Wakeford Street, Orange NSW 2800
Email: [email protected]
Phone: 0417 224 703